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A consumer commission ordered Vishal Mega Mart to refund a customer Rs 182 for an expired food product. The retailer also must pay Rs 10,000 for compensation and litigation costs. The customer had purchased the expired item on December 1, 2025, and received no response. Vishal Mega Mart denied deficiency in service and unfair trade practices. The commission found the retailer guilty of selling an expired product to the complainant.
A consumer commission ordered Air India Express to refund a fee. The airline mishandled a passenger's bicycle despite special handling payment. The commission found deficiency in service after the bicycle appeared on the regular belt. Air India Express must now pay compensation and litigation costs to the passenger. The total amount ordered to be paid is Rs 27,000.
The Telangana RERA authority noted that the builder had already collected Rs 79 lakh, but had not placed any material on record showing the current status of construction of the villa.
The court passed the order after hearing a petition filed by the woman who said she had intended to transfer the money to her father but inadvertently sent it to another account. The account belonged to M/s Standard Engineering Works and, according to the petitioner's case, was dormant.
The Karnataka high court reduced a woman's alimony from Rs 2 crore to Rs 50 lakh. It upheld the divorce, citing cruelty and marital breakdown between the couple. The court also ordered the former husband to pay Rs 50,000 monthly for their two children. Evidence was assessed by looking at the marriage as a whole, not isolated incidents. The judgment reflects the court's consideration of financial security and parties' circumstances.
A reputed builder has been asked to pay Rs 10 lakh compensation to four homebuyers after a joint inspection and photographs showed that several amenities promised in the project, including a senior citizen park, open gym, spa, amphitheatre and sports facilities, had not been delivered.
A temple shop licensee must pay Rs 7 lakh to the consumer welfare fund. This penalty was for charging Rs 25 for a water bottle marked at Rs 18. The commission also ordered a refund and compensation to the affected consumer. The ruling highlighted unfair trade practices at a major pilgrimage site. Such actions aim to protect consumers and ensure fair pricing.
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A consumer commission ordered Tata Select Motors to take back a Tata Harrier EV. The vehicle repeatedly developed smart-key and central-locking problems despite repairs. The commission directed a refund after deducting ten percent depreciation from the vehicle's price. It also awarded fifty thousand rupees compensation and fifteen thousand rupees costs to the buyer. The order was passed on September 7, 2026, for issues arising in 2025.
A Kerala consumer commission ordered Bank of India to pay compensation for service deficiency. The bank delayed releasing a deceased woman's savings to her elderly husband. The commission found the bank's procedures unnecessarily burdensome and lacking clear communication. The bank failed to prove its defense regarding an unsigned application. The elderly man suffered financial hardship and mental agony due to the bank's actions.
A consumer commission ordered New India Assurance to pay over Rs 52 lakh to a restaurant owner. The restaurant owner had approached the commission after a fire destroyed his establishment in 2011. The insurer had initially settled the claim for a much lower amount, which was disputed. The commission found the insurer's depreciation calculation unjustified and the settlement inadequate.
A Kerala consumer commission ordered a travel agency to refund Rs 82,500. The agency failed to conduct a Bali tour booked by a customer. This failure constituted deficiency in service and unfair trade practice. The commission also awarded compensation for mental agony and litigation costs. The travel agency must pay the total amount within forty-five days.
A Kerala consumer commission ordered Samsung to refund a customer Rs 22,499 for a faulty phone. The mobile stopped working within two months of its purchase date. Samsung failed to provide effective warranty service for the device. The commission also awarded Rs 10,000 for mental agony. This ruling highlights consumer rights regarding product defects and warranty claims.
Singh alleged that his return request was turned down by the seller. He further claimed that a company representative subsequently marked the product as damaged, without carrying out a proper inspection or giving him an opportunity to explain what had happened.
A consumer commission ordered Ola Electric to refund a customer Rs 1,34,161. The company failed to deliver an electric motorcycle for several months after receiving full payment. Ola Electric also must pay Rs 90,000 for loss of livelihood and mental agony. The commission found the company provided insufficient evidence for the prolonged delay. This decision highlights deficiency in service for non-delivery of goods.
A Kerala consumer commission ordered Xpressbees to pay compensation for failing to deliver diapers. The consumer ordered diapers from FirstCry, which were dispatched promptly. Repeated delivery failures and incorrect status updates led to the order cancellation. Xpressbees failed to provide evidence of delivery attempts or customer refusal. The commission found deficiency in service and directed payment of compensation and litigation costs.
A consumer commission ordered a car dealer to pay 1.5 lakh rupees for poor after-sales service. The company had complained about audio system problems in its new Range Rover. The commission found the dealer failed to properly fix the admitted audio defect. However, it rejected demands for vehicle replacement or a full refund. The dealer must now fix the audio system within 30 days.
The bank acknowledged that it could not trace the original documents for either property. However, the bank argued that the firm had not asked for their return immediately after repaying the loan. The bank has been ordered to pay compensation.
A district commission ordered IndiGo to refund a passenger Rs 12,713. The airline denied boarding despite a flight delay and the passenger's timely arrival. IndiGo failed to provide evidence proving check-in had closed. The commission found this a deficiency in service and unfair trade practice. The airline must also pay compensation and litigation costs.
Celular Cacá Trovó/EPTV Uma loja de eletrônicos em Mossoró foi condenada pela Justiça do Rio Grande do Norte a entregar um celular de 256 GB e a pagar R$ 3 mil por danos morais a um cliente. A decisão ocorreu após o consumidor comprar o aparelho com maior capacidade, mas receber uma versão de apenas 128 GB. A sentença foi emitida pela juíza Aline Daniele Belém Cordeiro Lucas, do Juizado Especial Cível e Criminal de Assú. A loja não teve o nome divulgado. 📳 Clique aqui para seguir o canal do g1 R
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